Privacy Policy — GeistNowChef

GeistNowChef is committed to handling personal data responsibly and transparently. This policy explains what information we collect, why we process it, how long we retain it, and the rights available to you. The policy applies to visitors and clients who access our website GeistNowChef.pro, register for programs, request consultations, or interact with our services. For operational questions or to exercise your privacy rights, you can contact us at the address and phone number listed below. We aim to keep our practices clear and compliant with applicable Swiss and EU data protection principles.

01-03-2026 GeistNowChef, Bötschishalden, 6264 Pfaffnau, Switzerland. Business ID: CHE-846.900.755. Website: GeistNowChef.pro. Phone: +41762391897. Bötschishalden, 6264 Pfaffnau, Switzerland [email protected]

Definitions

This section defines the main terms used throughout the policy to help you understand how we refer to data, processing activities and the people affected.

Personal data means any information relating to an identified or identifiable natural person, such as name, email, phone number, job title, company name, payment details and professional profile information.
Processing refers to any operation performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, erasure and destruction.
User means any visitor to GeistNowChef.pro, a prospective client, an enrolled program participant, or a contact who interacts with our services or communications.
Service refers to the training programs, coaching sessions, downloadable materials, newsletters and any support or consultation provided by GeistNowChef to users or clients.
Cookies are small text files stored on your device when you visit our website. They help remember preferences, improve functionality and provide analytics about site usage.

Data Collection

We collect data you provide directly and data collected automatically when you use our website and services. We limit collection to information necessary for the purposes described below.

Data You Provide

When you register, book a consultation or communicate with us, you may provide the following types of personal information:

  • Contact details: full name, email address, telephone number, postal address.
  • Professional details: company name, role, industry and business size to tailor training content.
  • Transactional data: payment information and billing address when purchasing courses or services (processed via third-party payment providers).
  • Communications: messages, feedback, coaching notes and any information you share during consultations.
  • Account credentials: if you create an account, we store secure login details and profile preferences.
  • Marketing preferences: newsletter subscription and consent choices for promotional communications.

Automatically Collected Data

We also gather technical and usage information automatically when you visit GeistNowChef.pro to operate and improve our services.

  • Device and browser information, such as device type, operating system, browser version and screen resolution.
  • Usage data, including pages visited, time spent on pages, referral URLs and navigation paths on the site.
  • IP address and approximate geolocation to help detect abuse and provide localized content.
  • Performance and diagnostic data collected to monitor and enhance site reliability and security.
  • Cookie and similar tracking data for remembering preferences and measuring site analytics.
  • Interaction data with emails and marketing campaigns (e.g., opens, clicks) if you opt in to communications.

Data from Third Parties

We may receive personal data about you from trusted third parties when you use integrated services or when a partner refers you to GeistNowChef.

  • Payment processors and invoicing providers for transactional information necessary to complete purchases.
  • Analytics and hosting providers that supply aggregated performance and usage data.
  • Professional networks or referral partners that provide contact and company information with your consent.

Purposes of Processing

We process personal data only for specified, legitimate purposes. Below are the main reasons we use personal information.

  • To provide and manage our training programs, coaching services and related client support.
  • To process payments, send invoices and manage subscriptions through secure third-party payment partners.
  • To communicate with you about bookings, program updates, administrative matters and requested support.
  • To personalize course content, recommendations and resources to better fit your leadership needs.
  • To send marketing materials when you have explicitly opted in and to respect your stated preferences.
  • To analyze site usage and program outcomes for product improvement and quality control.
  • To detect, prevent and respond to fraud, security incidents and unlawful activity that may affect our services.
  • To comply with legal and regulatory obligations, including tax and accounting requirements.

Legal Basis for Processing

Where applicable under data protection law, we rely on one or more lawful bases to process personal data. These bases are described below.

  • Performance of a contract: processing necessary to deliver the services you request (e.g., bookings, billing).
  • Consent: for optional marketing communications and certain cookies, where you have given clear consent.
  • Legitimate interests: for improving services, protecting the site and preventing fraud, balanced against your privacy rights.
  • Legal obligation: where we must process data to comply with legal, fiscal or regulatory requirements.

GDPR and Your Rights

If EU data protection law applies to you, you have specific rights regarding your personal data. We outline those rights and how to exercise them.

  • Right of access: you can request a copy of personal data we hold about you.
  • Right to rectification: you may ask us to correct inaccurate or incomplete information.
  • Right to erasure: you can request deletion of personal data in certain situations, subject to legal retention requirements.
  • Right to restriction: you may request limitation of processing while a dispute is resolved.
  • Right to data portability: you can request a structured, commonly used, machine-readable copy of data you provided to us.
  • Right to object: you can object to certain processing activities, including direct marketing, where applicable.

Cookies and Tracking

We use cookies and similar technologies to provide core functionality, remember your preferences and collect analytics to improve our services. You can manage cookie preferences on first visit or via your browser settings.

Cookie types include session cookies for temporary operation, persistent cookies for remembering preferences, and third-party cookies from analytics or advertising providers.

Categories: essential (required for site operation), preferences (remember choices), analytics (usage measurement), and marketing (if you opt in). Essential cookies are necessary for the service to work correctly.

You may control cookies via the cookie banner, your browser settings, or device preferences. Disabling non-essential cookies may reduce some functionality and personalization.

View detailed cookie settings and choices on our cookie policy page.

Data Sharing and Recipients

We share personal data only with trusted partners and service providers where necessary to deliver services, comply with law, or where you have given consent.

  • Payment service providers for processing transactions and issuing receipts.
  • Cloud hosting and IT service providers that store and maintain the website and customer data.
  • Analytics and marketing platforms that help us measure and improve program performance when you opt in.
  • Professional advisors, auditors or legal authorities when required by law or to establish, exercise or defend legal claims.
  • Affiliated partners involved in program delivery, only with explicit consent or contractual necessity.
  • Third parties in the event of a corporate transaction, such as a sale or merger, with appropriate data protection safeguards.

International Transfers

Personal data may be processed or stored outside Switzerland or the European Economic Area. When transfers occur, we rely on legal safeguards to ensure an adequate level of protection.

Safeguards can include adequacy decisions, standard contractual clauses, and encryption or other technical and organizational measures to protect data during transfer and storage.

Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law or legitimate business needs.

Account and profile data are retained while your account is active and for a reasonable period after account closure to handle requests or legal obligations.

Communications and coaching notes are retained for operational needs and to support the continuity and quality of services, then archived or deleted according to retention schedules.

System logs and diagnostic data are retained for a limited period to maintain security, diagnose issues and improve performance.

When data is no longer required, we securely delete or anonymize it. If deletion is restricted by law, we will keep only the minimum required information.

Security Measures

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction. Security is regularly reviewed and updated to address evolving risks.

  • Encryption of data in transit and secure storage practices for sensitive information.
  • Access controls and role-based permissions to limit who can access personal data.
  • Regular security assessments, staff training and incident response procedures.

Exercising Your Rights

To exercise any privacy rights, or to ask questions about this policy or our processing activities, contact GeistNowChef via the contact details below. We aim to respond in a timely manner and in accordance with applicable law. Contact: GeistNowChef, Bötschishalden, 6264 Pfaffnau, Switzerland; Phone: +41762391897; Website: GeistNowChef.pro.

  • Right to access personal data held by GeistNowChef
  • Right to request correction of inaccurate or incomplete data
  • Right to request deletion of personal data where applicable
  • Right to restrict or object to certain processing activities
  • Right to data portability for data provided in a structured format
  • Right to withdraw consent for direct marketing communications
  • Right to lodge a complaint with a supervisory authority in Switzerland
  • Right to receive information about automated decision-making and profiling

How to exercise your data rights

To exercise any of the rights listed above, submit a request through the contact options below or via the form on GeistNowChef.pro. Provide sufficient details to identify yourself and the data or action you are requesting. We will verify your identity before processing requests to protect your privacy and security.

[email protected]

We aim to respond to verified requests within 30 calendar days. Complex requests may require additional time; if so we will notify you of the expected timeframe and any lawful reasons for delay.

Marketing communications and choices

GeistNowChef may contact you with information about leadership programs, events, and offers if you opt in. Marketing messages include a clear option to update preferences or unsubscribe. Communications are intended to be relevant to business owners and decision-makers seeking inner leadership development.

To stop receiving marketing messages, use the unsubscribe link in any email or update your preferences through the contact form at GeistNowChef.pro. We will process unsubscribe requests promptly and respect your choice.

Children's privacy

GeistNowChef does not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16 without appropriate parental consent, we will take steps to delete that information as soon as reasonably possible.

Links to third-party sites

Our site may contain links to third-party services or resources. GeistNowChef is not responsible for the privacy practices, content, or security of those external sites. Review the privacy policies of any third-party site before providing personal information.

Changes to this privacy policy

We may update this privacy policy to reflect changes in law, our services, or best practices. Material changes will be posted on GeistNowChef.pro with the effective date. Continued use of our services after updates indicates acceptance of the revised policy. Effective date: 06-05-2026.

Contact GeistNowChef

For privacy questions or to exercise your rights, contact GeistNowChef at: Bötschishalden, 6264 Pfaffnau, Switzerland. Phone: +41762391897. Business ID: CHE-846.900.755. For inquiries through the website, use the contact form at GeistNowChef.pro.